Travel Guard

COVID-19 is a foreseen or known event. If you are purchasing a new policy, certain coverages will not apply. Please read the details here.

Travel Guard® Customer Service

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Customer Service

Here you can find relevant information if you have already purchased your travel insurance policy through Travel Guard, or if you are still making your decision and want to find out more.

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When you partner with Travel Guard, our exceptional customer care will exceed your expectations and those of your customers.

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Call us at: 866-648-8422

Hours of operation (Eastern):
Monday – Friday 8 a.m. to 9 p.m.
Saturday / Holidays 9 a.m. to 5 p.m.

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American International Group, Inc. (AIG) operates in more than 80 countries and jurisdictions around the world to serve you better.

Please note that travel insurance products are currently not available to residents of the Province of Quebec. SVP prendre note que nos produits d’assurances voyages ne sont pas présentement offerts aux résidents de la province du Québec. *Coverage as low as $20 is an example based on a 29 year old traveller purchasing the Gold Emergency Medical Single Trip Plan for a 6 day trip with no deductible; actual cost of insurance is $19.98. Prices vary based on individual needs.

Insurance underwritten by AIG Insurance Company of Canada (AIG Canada), with its principal place of business at 120 Bremner Boulevard, Suite 2200, Toronto, ON M5J 0A8. All policies are administered on AIG Canada’s behalf by Travel Guard Group Canada, Inc. (Travel Guard). The coverage described herein is a summary only. It does not include all terms, conditions, limitations, exclusions and termination provisions of the Travel Guard products available. Please review full policy language for complete coverage details.